at the end of last year I recommended a friend of mine to become your client, which happened on 31.12.18.
It was almost fine until the moment he paid for the full version of the Smart IPTV Player, the playlist has since been deleted and my friend can not use your service. Today he wrote several emails to support but he has not yet received an answer.
That's why I write to you from my account to help resolve the issue. Since my friend did not get a link to his playlist, he is not able to handle the problem alone.
I can be useful to my friend but he does not have a link to his playlist.
The email address of my friend is that he's registered with you is firstname.lastname@example.org and the Macaddress of the Smart IPTV Player is cc:f7:35:05:80:a8
Thanks in advance for your quick help.
Here you can send us info if something is not working with FHD IPTV Live Servers.